Hyundai: previous owners, selling, and privacy settings
Last checked: 14 Oct 2026
Hyundai's connected services: myHyundai app, Bluelink. The seller should transfer the main user, deactivate Bluelink in the car and delete the vehicle in the app.
Bought it used: remove the previous owner
- Main user transfer (by the seller)Seller, in the app
myHyundai → My → Available vehicles → Main user transferHyundai's terms say the seller should transfer the main user to you. Hyundai warns that data might still be accessible if the seller doesn't deactivate.
Hyundai's UK sources don't describe a route for a buyer whose seller didn't do this.
Selling: unlink and wipe
- Deactivate BluelinkGen5W head unit
Home → Bluelink → Bluelink settings → Deactivate BluelinkHyundai's manual says this resets all system settings to factory default and deletes user data such as paired devices and destinations. Hyundai's privacy notice warns that if you don't deactivate, your data might still be accessible through the infotainment system.
From Hyundai's EU-English manual for the Gen5W head unit. Delete any Digital Keys too.
- Delete the vehicleIn the app
myHyundai → My → Available Vehicles → My Vehicles → Delete VehicleRemoves the car from your account. Hyundai says this can't be done while a paid PLUS or PRO subscription is running.
Privacy and offline settings
- Offline modeGen5W head unit
HOME → Bluelink → Bluelink settings → Offline modeTurns the modem off. Hyundai says all functions are disabled and no GPS data is collected. Individual categories are under Settings → Bluelink → Privacy Settings.
From Hyundai's EU-English manual for the Gen5W head unit, linked from Hyundai UK.
Good to know
- Bluelink is provided by Hyundai Connected Mobility GmbH in Germany.
Not found in Hyundai's public UK documents: What a buyer can do if the seller didn't transfer the main user (no UK page found), and paths for head units other than Gen5W. Menu paths can differ by model and software version; each one here is for the version its source names.
More on cars
The cars page compares every brand's steps for buying and selling. For a hire car, see hire cars.
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Sources
- notice.hyundai.com/cci_hyundai_eu/term/ToU_HCM_Test1?lang=en-gb
- ownersmanual.hyundai.com/ivi/STD_GEN5W/AVNT/EU/English/beforeusingbluelink.html
- ownersmanual.hyundai.com/ivi/STD_GEN5W/AVNT/EU/English/
This page describes your options and how organisations say they handle requests. It isn't legal advice. See About & sourcing, or report a correction.