Kia: previous owners, selling, and privacy settings

Kia's UK FAQ acknowledges that a previous owner who doesn't disconnect can keep tracking the car, and says to reset Kia Connect. Only one account can hold a car's VIN; once you're the main user, you can use any remaining free term.

Kia's UK FAQ also says to use the Contact Us section on its Kia Connect site (choose Kia Account) for account questions.

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Kia's terms say the seller must deactivate and delete. They warn that a head-unit factory reset alone does not deactivate Kia Connect.

Kia's UK FAQ says removing the car's VIN in the app or resetting the Kia Connect system in the car deletes your personal data; the terms warn that a head-unit factory reset alone doesn't deactivate Kia Connect, so use Deactivate Kia Connect. The general system reset is SETUP → General → Default.

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Kia's manual for the ccNC head unit describes this as unsubscribing from Kia Connect.

To clear accounts in the car: Settings → General → Reset (resets the logged-in account or all accounts, and settings for the login profile), or Settings → User profile → Delete profile.

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Remove the car's VIN in the app, and delete your Kia Account separately (Kia Account portal → Manage Account → Delete your account).

Kia's privacy notice doesn't give the app menu path for removing the VIN.

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Turns the modem off. Kia says all connected services stop and no location data is collected. Individual categories can be turned off in the head unit's Privacy Settings.

From Kia's EU-English manual for the Gen5W head unit; newer head units may differ.

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